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Welcome to DINAR. By accessing our website or purchasing from our store, you agree to the Terms of Service outlined below. Please read these terms carefully before using the website or placing an order.

Definitions

The terms “DINAR,” “we,” “us,” “our,” or “the store” refer to DINAR through the website dinarjor.com. The terms “you,” “customer,” or “user” refer to anyone who uses the website or purchases products from our store.

Use of the website

You may use this website only for lawful purposes. You may not use the website in any way that may damage, disable, overburden, or interfere with its operation, attempt unauthorized access to our systems or data, or provide false information when placing an order or contacting us.

We reserve the right to refuse service, cancel orders, or restrict access to the website if we detect misuse, suspicious orders, inaccurate information, or any activity that may harm the store or our customers.

Products and availability

We do our best to display products, colors, sizes, prices, and product details as accurately as possible. However, product colors may appear slightly different depending on your device screen, lighting, or photography.

Product and size availability is not guaranteed at all times. Products or sizes may sell out at any time, especially during high-demand periods, sales, or limited drops.

Prices and changes

All prices shown on the website are in Jordanian Dinar unless otherwise stated at checkout.

We reserve the right to change prices, offers, discounts, products, or product details at any time without prior notice. This does not affect orders that have already been confirmed, unless there is an obvious pricing or information error.

Orders and order acceptance

Submitting an order through the website does not automatically mean the order has been finally accepted. An order is considered accepted after it has been reviewed and confirmed by DINAR or after we begin processing it.

We may cancel or refuse any order for reasons including, but not limited to: product unavailability, pricing or description errors, incomplete delivery information, inability to contact the customer, suspected fraudulent or fake orders, or other operational reasons.

Order cancellation

You may request to cancel your order before it has been shipped or before we begin preparing it. We will do our best to process the cancellation if possible.

Once an order has been shipped or preparation has started, it may not be possible to cancel it immediately. In that case, the order will be handled according to our Return and Refund Policy.

To request an order cancellation, contact us as soon as possible at orders@dinarjor.com and include your order number and phone number.

Payment

We may offer different payment methods depending on the options available at checkout, including online payment or cash on delivery when available.

If you choose cash on delivery, please make sure your phone number and delivery address are correct so the delivery provider can contact you. We may cancel the order if we are unable to contact you or confirm the order.

Shipping and delivery

Orders are subject to our Shipping Policy. Delivery times and shipping fees depend on your area, the delivery provider, and the options available at checkout.

The customer is responsible for providing accurate and complete information, including full name, phone number, city, area, and delivery address. DINAR is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Returns, exchanges, and refunds

Returns, exchanges, and refunds are subject to our Return and Refund Policy.

We do not accept items that have been worn, washed, used, damaged after delivery, or returned without original packaging or tags, unless there is a confirmed mistake or defect caused by DINAR.

Limited drops and offers

Some products may be part of limited drops, special releases, offers, or discounts. These products may be limited in quantity, and their return, exchange, or refund conditions may vary according to the policy published at the time of purchase.

Discounted items or final sale items may not be refundable unless they arrive defective, incorrect, or do not match the product description.

Account and order information

You are responsible for the accuracy of the information you provide when placing an order or creating an account, including your name, email address, phone number, and delivery address.

If your information is inaccurate or incomplete, this may lead to order delays, failed delivery, or order cancellation.

Intellectual property

All website elements, including the DINAR name, logo, visual identity, text, images, designs, graphics, and any brand-related content, are owned by DINAR or used with permission.

You may not copy, republish, modify, sell, use, or exploit any part of the website content or DINAR designs without prior written permission.

Third-party links and services

Our website may include links or services provided by third parties, such as payment gateways, delivery providers, or social media platforms. We are not responsible for the content, policies, or practices of any third-party website or service.

Limitation of liability

We do our best to provide a clear and secure shopping experience, but we do not guarantee that the website will always be free from errors, interruptions, or technical issues.

DINAR is not responsible for indirect losses, delays, or damages resulting from website use, delivery delays, customer information errors, or circumstances outside our control, to the maximum extent permitted by law.

Changes to these Terms of Service

We may update or modify these Terms of Service from time to time. The updated version will be posted on this page. Your continued use of the website after updates are posted means you accept the revised terms.

Governing law

These terms are governed, where applicable, by the laws and regulations of Jordan.

Contact

For questions related to these Terms of Service, orders, payment, shipping, returns, or customer support, you can contact DINAR through:

Customer support: support@dinarjor.com
Orders and shipping: orders@dinarjor.com
General inquiries and collaborations: hello@dinarjor.com
Phone: +962 78 201 0045

Business location: Jordan.